Terms and Conditions | MitoCode Elevate - Legal Agreement
Last Updated: January 2025
Important Notice: Please read these Terms and Conditions carefully before using our website or purchasing our products. By accessing or using MitoCode Elevate services, you agree to be bound by these terms.

1. Acceptance of Terms

Welcome to MitoCode Elevate. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "You," or "Your") and MitoCode Elevate ("Company," "We," "Us," or "Our") regarding your access to and use of the website mitocodeelevate.com and the purchase of our products.

By accessing our website, browsing our content, or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our website or purchase our products. Your continued use of the website following the posting of revised Terms means that you accept and agree to the changes.

Age Requirement: You must be at least 18 years of age to use this website and purchase our products. By using this website, you represent and warrant that you are at least 18 years old.

2. Definitions

For the purposes of these Terms and Conditions:

  • "Company" refers to MitoCode Elevate, the operator of the website mitocodeelevate.com
  • "Products" refers to MitoCode Elevate dietary supplements and any related products offered for sale
  • "Website" refers to mitocodeelevate.com and all associated pages and subdomains
  • "User," "You," or "Your" refers to any individual or entity accessing or using the website
  • "Content" refers to all text, images, videos, graphics, and other materials on the website
  • "Order" refers to your request to purchase products from our website
  • "Services" refers to all services provided through the website, including product sales and customer support

3. Use of Website

3.1 License to Use

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes in accordance with these Terms.

3.2 Account Registration

If you create an account on our website, you are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate, current, and complete information
  • Updating your information to keep it accurate and current
  • Notifying us immediately of any unauthorized use of your account

3.3 Acceptable Use

You agree to use the website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the website.

3.4 User Conduct

When using our website, you agree not to:

  • Violate any applicable laws or regulations
  • Impersonate any person or entity
  • Transmit any viruses, malware, or harmful code
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the website or servers
  • Collect or harvest personal information about other users
  • Use automated systems or software to extract data from the website

4. Product Information and Availability

4.1 Product Descriptions

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, images, pricing, or other content on the website is accurate, complete, reliable, current, or error-free.

4.2 Product Availability

All products are subject to availability. We reserve the right to:

  • Limit the quantities of any products we offer
  • Discontinue any product at any time
  • Refuse orders for any reason
  • Impose purchase limits on any order

4.3 Pricing

All prices are stated in U.S. Dollars (USD) and are subject to change without notice. We reserve the right to modify prices at any time, but price changes will not affect orders already placed and confirmed.

Pricing Disclaimer: In the event of a pricing error on our website, we reserve the right to cancel any orders affected by such error, even if the order has been confirmed and your credit card charged. If your card has been charged and your order is cancelled, we will issue a credit to your account in the amount of the charge.

4.4 Health and Medical Claims

The information provided about our products is not intended to diagnose, treat, cure, or prevent any disease. Statements regarding dietary supplements have not been evaluated by the Food and Drug Administration (FDA).

Important: You should consult with a healthcare professional before using our products, especially if you:

  • Are pregnant or nursing
  • Have a medical condition
  • Are taking prescription medications
  • Are under 18 years of age

5. Ordering and Payment

5.1 Order Process

When you place an order through our website, you are making an offer to purchase the products. We reserve the right to accept or decline your order for any reason. Your order is not confirmed until you receive an order confirmation email from us.

5.2 Payment

We accept payment through ClickBank and other approved payment processors. By providing payment information, you represent and warrant that:

  • You are authorized to use the payment method
  • The payment information provided is true and accurate
  • You will pay all charges incurred by you or any users of your account
  • You authorize us to charge the full amount to your payment method

5.3 Order Confirmation

After placing an order, you will receive an email confirmation containing your order details. Please review this information carefully and contact us immediately if there are any errors.

5.4 Payment Security

All payment transactions are processed through secure, encrypted connections. We use industry-standard SSL (Secure Socket Layer) encryption to protect your payment information. We do not store your complete credit card information on our servers.

ClickBank Notice: ClickBank is the retailer of products on this site. CLICKBANK® is a registered trademark of Click Sales, Inc., a Delaware corporation located at 1444 South Entertainment Ave, Suite 410, Boise, Idaho, 83709, USA and used by permission. ClickBank's role as retailer does not constitute an endorsement, approval or review of these products or any claim, statement or opinion used in promotion of these products.

6. Shipping and Delivery

6.1 Shipping Within the United States

We offer free shipping to all 50 U.S. states. Standard shipping times are typically 5-7 business days, but may vary depending on your location.

6.2 International Shipping

For international orders (outside of the United States), shipping fees will apply. International shipping times vary by destination and customs processing. We are not responsible for any customs duties, taxes, or additional charges imposed by your country.

6.3 Delivery Address

You are responsible for providing an accurate delivery address. We are not liable for products shipped to incorrect addresses provided by you. If your order is returned due to an incorrect address, you may be subject to additional shipping charges for reshipment.

6.4 Shipping Delays

We are not responsible for delays caused by:

  • Carrier delays beyond our control
  • Weather conditions
  • Natural disasters
  • Customs processing
  • Other unforeseen circumstances

6.5 Lost or Damaged Shipments

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with you and the shipping carrier to resolve the issue.

7. Returns and Refunds

7.1 90-Day Money-Back Guarantee

We stand behind the quality of our products with a 90-day money-back guarantee. If you are not completely satisfied with your purchase, you may request a refund within 90 days of your order date.

7.2 Refund Process

To request a refund:

  1. Contact our customer support team at [email protected]
  2. Provide your order number and reason for return
  3. Follow the instructions provided by our support team

7.3 Refund Timeline

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.

7.4 Conditions for Returns

To be eligible for a return, products must be:

  • Within 90 days of the original purchase date
  • In the original packaging (if possible)
  • Unused or partially used

7.5 Non-Refundable Items

The following items are non-refundable:

  • Shipping charges (unless the return is due to our error)
  • Gift cards or promotional items
  • Products purchased from unauthorized retailers

For complete details on our refund policy, please visit our Refund Policy page.

8. Prohibited Uses

In addition to other restrictions set forth in these Terms, you are prohibited from using the website or its content for the following purposes:

  • Any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code
  • To collect or track the personal information of others
  • To spam, phish, pharm, pretext, spider, crawl, or scrape
  • For any obscene or immoral purpose
  • To interfere with or circumvent the security features of the website
  • To engage in any automated use of the system
  • To resell or commercially exploit our products without authorization
Violations: We reserve the right to terminate your use of the website and services for violating any of the prohibited uses. Violations may also result in legal action.

9. Intellectual Property Rights

9.1 Ownership

All content on this website, including but not limited to text, graphics, logos, images, videos, audio clips, digital downloads, data compilations, and software, is the property of MitoCode Elevate or its content suppliers and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

9.2 Trademarks

"MitoCode Elevate," our logo, and all related names, logos, product and service names, designs, and slogans are trademarks of MitoCode Elevate. You may not use such marks without our prior written permission.

9.3 Restrictions

You may not:

  • Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website
  • Use our website content for any commercial purpose
  • Remove any copyright or proprietary notices from materials
  • Access or use for any competitive purposes

9.4 Limited License

We grant you a limited license to access and make personal use of the website. This license does not include any resale or commercial use of the website or its contents, any collection and use of product listings or descriptions, or any derivative use of the website or its contents.

9.5 User Submissions

If you submit any content to our website (reviews, testimonials, comments, etc.), you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, adapt, publish, and display such content.

10. Disclaimer of Warranties

THE WEBSITE, PRODUCTS, AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

10.1 No Warranties

We disclaim all warranties, express or implied, including but not limited to:

  • Implied warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Title
  • Accuracy, reliability, or completeness of content

10.2 Website Availability

We do not warrant that:

  • The website will be uninterrupted, timely, secure, or error-free
  • The results obtained from use of the website will be accurate or reliable
  • The quality of products, services, information, or materials purchased will meet your expectations
  • Any errors in the website will be corrected

10.3 Health and Medical Disclaimer

IMPORTANT HEALTH DISCLAIMER: The information provided on this website is for informational purposes only and is not intended as a substitute for advice from your physician or other healthcare professional. You should not use the information on this website for diagnosis or treatment of any health problem or for prescription of any medication or other treatment.

Consult with a healthcare professional before starting any diet, exercise, or supplementation program, before taking any medication, or if you have or suspect you might have a health problem.

FDA Disclaimer: These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

10.4 Results Disclaimer

Individual results may vary. Testimonials and examples used are exceptional results and do not guarantee that anyone will achieve the same or similar results. Your results will depend on many factors, including but not limited to your individual health, genetics, lifestyle, and compliance with the product instructions.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MITOCODE ELEVATE, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, data, or use
  • Business interruption
  • Personal injury or property damage
  • Loss of goodwill
  • Any other intangible losses

11.1 Maximum Liability

Our total liability to you for any claims arising out of or related to these Terms or your use of the website or products shall not exceed the amount you paid for the products in the twelve (12) months prior to the event giving rise to the liability, or $100, whichever is less.

11.2 Basis of the Bargain

The limitations set forth in this section shall apply even if your remedies under these Terms fail of their essential purpose. These limitations reflect the allocation of risk between the parties and form an essential basis of the bargain between us.

11.3 State-Specific Limitations

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

12. Indemnification

You agree to defend, indemnify, and hold harmless MitoCode Elevate, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your violation of these Terms
  • Your use of the website or products
  • Your violation of any rights of another party
  • Your violation of any applicable laws or regulations
  • Any content you submit or transmit through the website
  • Your negligence or willful misconduct

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

13. Third-Party Links and Services

13.1 Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by MitoCode Elevate, including:

  • Social media platforms (Facebook, Instagram, Twitter, YouTube, Pinterest)
  • Payment processors (ClickBank)
  • Research databases (PubMed, Nature.com, ScienceDirect)
  • Other external resources

13.2 No Responsibility

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such content, goods, or services available on or through any such websites or services.

13.3 Your Responsibility

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit. Your interactions with third-party organizations and/or individuals found on or through the website are solely between you and such organizations and/or individuals.

14. Termination

14.1 Right to Terminate

We reserve the right, in our sole discretion, to terminate or suspend your access to all or part of the website for any reason, including without limitation:

  • Breach of these Terms
  • Violation of applicable laws
  • Fraudulent, abusive, or illegal activity
  • Extended periods of inactivity
  • At your request

14.2 Effect of Termination

Upon termination:

  • Your right to use the website will immediately cease
  • You must cease all use of the website
  • All provisions of these Terms that should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability

14.3 No Liability

We shall not be liable to you or any third party for any termination of your access to the website.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], United States of America, without regard to its conflict of law provisions.

15.2 Jurisdiction and Venue

You agree that any legal action or proceeding arising out of or related to these Terms or your use of the website shall be instituted exclusively in the federal or state courts located in [Your Jurisdiction]. You waive any objection to venue or jurisdiction in such courts.

15.3 Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the website shall be resolved through binding arbitration, except for disputes related to intellectual property rights or urgent injunctive relief.

15.4 Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between you and us individually. To the fullest extent permitted by law, you agree that:

  • No arbitration or proceeding shall be joined with any other
  • There is no right or authority for any dispute to be arbitrated on a class-action basis
  • There is no right or authority for any dispute to be brought in a purported representative capacity
Exception for Small Claims: Either party may seek relief in a small claims court for disputes within the scope of that court's jurisdiction.

16. Modifications to Terms

16.1 Right to Modify

We reserve the right to modify or replace these Terms at any time at our sole discretion. Changes may include, but are not limited to:

  • Updates to reflect changes in our products or services
  • Changes required by law or regulation
  • Improvements to clarity or accuracy
  • Additional terms to address new features or services

16.2 Notice of Changes

When we make material changes to these Terms, we will:

  • Update the "Last Updated" date at the top of this page
  • Post the revised Terms on our website
  • Notify you via email or prominent notice on the website (for material changes)

16.3 Acceptance of Changes

Your continued use of the website following the posting of revised Terms means that you accept and agree to the changes. If you do not agree to the new Terms, you must stop using the website.

16.4 Review Responsibility

It is your responsibility to check these Terms periodically for changes. We recommend reviewing these Terms each time you visit our website.

17. Contact Information

If you have any questions, concerns, or comments about these Terms and Conditions, please contact us:

Get In Touch

Our customer support team is here to assist you with any questions about our terms.

Response Time: Within 48 hours

We value your feedback and will respond to all inquiries promptly.

Important Notices

Entire Agreement: These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and MitoCode Elevate regarding your use of the website and supersede all prior agreements.

Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

Waiver: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

Thank you for choosing MitoCode Elevate.

We are committed to providing you with exceptional products and service while maintaining transparency in our business practices.