Refund Policy | MitoCode Elevate - 90-Day Money-Back Guarantee
Last Updated: January 2025

🛡️ 90-Day Money-Back Guarantee

Try MitoCode Elevate completely risk-free. If you're not satisfied, get a full refund—no questions asked!

1. Our Commitment to You

At MitoCode Elevate, we stand behind the quality and effectiveness of our products. We are so confident that you will love MitoCode Elevate that we offer a generous 90-day money-back guarantee on all purchases.

Your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we will provide a full refund—no questions asked. This policy reflects our commitment to delivering exceptional products and outstanding customer service.

Our Promise: We want you to feel confident and secure when purchasing MitoCode Elevate. Your investment is protected by our iron-clad 90-day money-back guarantee.

2. 90-Day Guarantee Details

2.1 What Does Our Guarantee Cover?

Our 90-day money-back guarantee covers:

  • All Products: Every bottle of MitoCode Elevate purchased from our official website
  • All Package Sizes: Single bottles, 3-bottle packages, and 6-bottle packages
  • Opened and Unopened Bottles: You can try the product and still receive a refund
  • Partial Use: You don't need to finish the product to qualify for a refund

2.2 How Long Do I Have?

You have a full 90 days from your order date to request a refund. This gives you ample time to try MitoCode Elevate and evaluate its benefits.

Order Date: The 90-day period begins on the date your order is placed, not the date of delivery.

Example: If you ordered on January 1st, you have until March 31st to request a refund—regardless of when your order arrived.

2.3 No Questions Asked Policy

We truly mean "no questions asked." While we appreciate feedback to help us improve, you are not required to provide a reason for your refund request. Your satisfaction is what matters most to us.

3. Refund Eligibility

3.1 Who Qualifies for a Refund?

You qualify for a refund if:

  • You purchased MitoCode Elevate directly from our official website (mitocodeelevate.com)
  • Your purchase was made within the last 90 days
  • You contact us within the 90-day guarantee period
  • You provide your order number or email address used for the purchase

3.2 Purchases from Unauthorized Sellers

Our 90-day guarantee only applies to purchases made directly from our official website. Products purchased from third-party sellers, marketplaces, or unauthorized retailers are not covered by this guarantee.

Important: To ensure you receive genuine MitoCode Elevate products and qualify for our refund guarantee, always purchase directly from mitocodeelevate.com.

3.3 Multiple Orders

If you have placed multiple orders, each order is covered by its own separate 90-day guarantee period based on the individual order date.

3.4 Product Condition

Unlike many companies, we do not require you to return products in unused, unopened condition. You can:

  • Try the product for the full 90 days
  • Use as much or as little as you like
  • Open all bottles in your order
  • Still receive a full refund if not satisfied

4. How to Request a Refund

Requesting a refund is simple and hassle-free. Follow these easy steps:

1

Contact Our Support Team

Send an email to [email protected] with the subject line "Refund Request" or visit our Contact Us page.

2

Provide Order Information

Include the following in your refund request:

  • Your order number (found in your confirmation email)
  • The email address used for your purchase
  • Your full name
  • Optional: Brief reason for the refund (helps us improve)
3

Receive Confirmation

Our customer support team will respond within 48 hours to confirm your refund request and provide further instructions if needed.

4

Get Your Refund

Once approved, your refund will be processed and a credit will be applied to your original payment method within 7-10 business days.

Quick Tip: To expedite your refund request, please include your order number in your email. You can find this in your order confirmation email or shipping notification.

5. Refund Process Timeline

5.1 Processing Timeline

Here's what to expect after submitting your refund request:

  • Within 48 Hours: You will receive an email confirmation acknowledging your refund request
  • Within 3-5 Business Days: Your refund will be approved and processed
  • Within 7-10 Business Days: The credit will appear in your account (depending on your payment provider)

5.2 Refund Notification

Once your refund is processed, we will send you an email notification confirming:

  • The amount refunded
  • The payment method to which the refund was applied
  • The expected timeframe for the credit to appear in your account

5.3 Bank Processing Times

Please note that while we process refunds within 3-5 business days, your bank or credit card company may take an additional 5-10 business days to post the credit to your account. The total time from refund request to credit appearing in your account is typically 7-10 business days, but may be up to 14 business days in some cases.

5.4 Refund Status Inquiries

If you have not received your refund after 14 business days, please contact us at [email protected] with your order number, and we will investigate the status immediately.

6. Non-Refundable Items

While we offer a generous refund policy, the following items are non-refundable:

6.1 Shipping Charges

Original shipping charges are non-refundable, except in the following cases:

  • The product arrived damaged or defective
  • We shipped the wrong product
  • There was an error on our part with your order

Note: For orders with free shipping to the United States, no shipping charges were incurred, so there are no shipping charges to refund.

6.2 Return Shipping Costs

You are not required to return the product to receive a refund. However, if you choose to return the product, you are responsible for return shipping costs unless the product is damaged, defective, or we made an error with your order.

6.3 Gift Cards and Promotional Items

Any gift cards, promotional items, or free bonuses included with your order are non-refundable. However, the full purchase price of your MitoCode Elevate order is refundable.

6.4 Products from Unauthorized Retailers

Products purchased from third-party sellers or unauthorized retailers are not covered by our refund policy. We can only process refunds for purchases made directly from mitocodeelevate.com.

7. Damaged or Defective Products

7.1 Damaged During Shipping

If your product arrives damaged, please contact us immediately. We will:

  • Send a replacement at no additional cost
  • Cover all shipping charges for the replacement
  • Or provide a full refund if you prefer

7.2 Defective Products

If you receive a defective product, we will:

  • Send a replacement immediately at no charge
  • Expedite shipping if needed
  • Or provide a full refund plus return shipping reimbursement

7.3 Wrong Product Shipped

If we shipped the wrong product to you, we apologize for the error. We will:

  • Send the correct product at no additional charge
  • Provide a prepaid return label for the incorrect product
  • Expedite shipping for the correct product

7.4 Reporting Issues

To report a damaged, defective, or incorrect product:

  1. Contact us within 7 days of receiving your order
  2. Include photos of the damage or issue (if applicable)
  3. Provide your order number and description of the problem
  4. Email us at [email protected]
Our Quality Commitment: We maintain strict quality control standards. However, if any issues occur, we will resolve them quickly and to your complete satisfaction.

8. Cancelled Orders

8.1 Cancelling Before Shipment

If you wish to cancel your order before it ships:

  • Contact us as soon as possible at [email protected]
  • Provide your order number
  • If we have not yet shipped your order, we will cancel it and issue a full refund immediately
  • If your order has already shipped, follow the standard refund process after receiving it

8.2 Orders Cancelled by Us

In rare cases, we may need to cancel an order due to:

  • Product unavailability
  • Pricing errors
  • Payment verification issues
  • Suspected fraudulent activity

If we cancel your order, you will receive:

  • Immediate email notification
  • Full refund of all charges
  • Explanation of the cancellation reason

9. Refund Payment Methods

9.1 Original Payment Method

All refunds are issued to the original payment method used for the purchase. We cannot process refunds to different payment methods or accounts.

9.2 Credit Card Refunds

If you paid by credit card:

  • The refund will be credited to the same credit card
  • You will see the credit on your next statement
  • The credit may appear as "MitoCode Elevate" or "ClickBank"

9.3 Debit Card Refunds

If you paid by debit card:

  • The refund will be credited to the same debit card
  • Processing times may vary by bank (typically 7-10 business days)
  • Contact your bank if you don't see the credit after 14 business days

9.4 PayPal and Other Methods

If you paid through PayPal or another payment method:

  • The refund will be processed to your PayPal account or original payment method
  • You will receive notification from the payment processor
  • Processing times follow the payment processor's standard timeline

9.5 ClickBank Transactions

Since ClickBank is the retailer of record for our products, refunds for ClickBank transactions are processed through ClickBank's secure system. You may see the refund listed as from "CLKBANK*COM" or "ClickBank" on your statement.

10. International Orders

10.1 International Refund Policy

Our 90-day money-back guarantee applies to all orders, including international orders outside the United States.

10.2 Currency Conversion

For international orders:

  • Refunds are issued in the original currency of purchase
  • Currency conversion rates are determined by your bank or payment processor
  • Any currency conversion fees charged by your bank are non-refundable

10.3 International Shipping Fees

For international orders:

  • International shipping fees are non-refundable (unless due to our error)
  • You are not required to return products to receive a refund
  • If you choose to return products, return shipping costs are your responsibility

10.4 Customs and Duties

Any customs duties, taxes, or import fees paid on your original order are non-refundable and must be addressed with your country's customs authority.

11. Contact Information

We are here to help with any questions or concerns about our refund policy. Our customer support team is dedicated to providing you with exceptional service.

Need Help with a Refund?

Contact our friendly customer support team today!

Response Time: Within 48 hours

We're here to ensure your complete satisfaction!

Your Satisfaction is Our Priority

We stand behind MitoCode Elevate 100%. If you're not happy, we're not happy. Our 90-day money-back guarantee ensures you can try our product completely risk-free.

Experience the MitoCode Elevate difference today with zero risk!

Try MitoCode Elevate Risk-Free Now

Important Legal Information

Policy Changes: We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. The policy in effect at the time of your purchase applies to your order.

Fraudulent Activity: We reserve the right to refuse refunds in cases of suspected fraud, abuse of our refund policy, or violations of our Terms and Conditions.

Governing Law: This refund policy is governed by the laws of the United States and the state in which our company is registered. For complete legal terms, please see our Terms and Conditions.