Contact Us | MitoCode Elevate - Customer Support & Help

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Contact Information

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Email Support

[email protected]

Response time: Within 48 hours

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM EST

Saturday - Sunday: Closed

Order Tracking

Track Your Order

Check your order status anytime

Refund Policy

90-Day Money-Back Guarantee

Risk-free purchase with full refund

Location

United States

Serving all 50 states with free shipping

Customer Support Hours

Monday 9:00 AM - 6:00 PM EST
Tuesday 9:00 AM - 6:00 PM EST
Wednesday 9:00 AM - 6:00 PM EST
Thursday 9:00 AM - 6:00 PM EST
Friday 9:00 AM - 6:00 PM EST
Saturday Closed
Sunday Closed
Holidays Closed

Note: Messages received outside business hours will be answered on the next business day.

Frequently Asked Questions

Quick answers to common questions. Can't find what you're looking for? Send us a message above!

How long does shipping take?

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We offer free shipping to all 50 U.S. states. Standard shipping typically takes 5-7 business days. For international orders, shipping times vary by destination (typically 10-21 business days). You will receive a tracking number via email once your order ships.

What is your refund policy?

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We offer a 90-day money-back guarantee on all orders. If you're not completely satisfied with MitoCode Elevate, contact us within 90 days of your order date for a full refund—no questions asked. Visit our Refund Policy page for complete details.

How do I track my order?

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Once your order ships, you'll receive an email with your tracking number and a link to track your shipment. You can also visit our Order Tracking page and enter your order number to check your delivery status.

Is MitoCode Elevate safe to use?

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Yes! MitoCode Elevate is manufactured in an FDA-registered, GMP-certified facility in the USA. It contains 100% natural, plant-based ingredients with no stimulants, GMOs, or harsh chemicals. However, if you have a medical condition, are pregnant, nursing, or taking medications, consult your healthcare provider before use.

How do I take MitoCode Elevate?

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Take one scoop daily mixed into your favorite beverage—tea, coffee, smoothie, or water. For optimal absorption, take it with a meal in the morning or early afternoon. The powder dissolves easily and has a pleasant taste.

When will I see results?

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Most users report noticeable improvements in energy and mental clarity within 7-14 days. Deeper benefits like hormonal balance and metabolic optimization typically emerge within 4-8 weeks. For best results, we recommend consistent use for at least 90 days (3-6 bottles).

Which package should I choose?

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We recommend the 6-bottle package for optimal results and best value. Clinical research shows that mitochondrial support benefits compound over time, with optimal results emerging after 3-6 months of consistent use. The 6-bottle package includes 3 FREE bonuses, free shipping, and the lowest per-bottle price.

Do you ship internationally?

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Yes! We ship to most countries worldwide. International shipping fees apply and vary by destination. Please note that you may be responsible for customs duties, taxes, or additional charges imposed by your country. International delivery times typically range from 10-21 business days.