Privacy Policy

1. Introduction

Welcome to MitoCode Elevate ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mitocodeelevate.com and purchase our products.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Place an Order: Name, email address, shipping address, billing address, phone number, and payment information
• Create an Account: Username, password, and profile information
• Contact Us: Name, email address, phone number, and message content
• Subscribe to Our Newsletter: Email address and preferences
• Participate in Surveys: Responses and feedback you provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, referring/exit pages
• Location Data: General geographic location based on IP address
• Cookies and Similar Technologies: Data collected through cookies, web beacons, and pixels

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Payment Processors: Transaction and payment verification information from ClickBank
• Marketing Partners: Information from advertising and analytics providers
• Social Media Platforms: Public profile information when you interact with us on social media

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Order Processing and Fulfillment

• Process and complete your orders
• Send order confirmations and shipping notifications
• Handle returns, refunds, and exchanges
• Provide customer support

3.2 Communication

• Respond to your inquiries and requests
• Send important updates about your orders
• Provide information about products and promotions (with your consent)
• Send newsletters and marketing communications (which you can opt out of)

3.3 Website Improvement and Analytics

• Analyze website traffic and user behavior
• Improve our website functionality and user experience
• Conduct research and analysis to enhance our products
• Troubleshoot technical issues

3.4 Marketing and Advertising

• Personalize your experience on our website
• Display relevant advertisements
• Measure the effectiveness of our marketing campaigns
• Conduct market research

3.5 Legal Compliance and Protection

• Comply with legal obligations and regulations
• Prevent fraud and unauthorized transactions
• Protect our rights, property, and safety
• Enforce our terms and conditions

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our business:

• Payment Processors: ClickBank and other payment processors handle transaction processing
• Shipping Companies: Fulfillment and delivery partners receive shipping information
• Email Service Providers: For sending newsletters and transactional emails
• Analytics Providers: Google Analytics and similar services for website analytics
• Marketing Platforms: Advertising networks and social media platforms
• Customer Support Tools: Help desk and support software providers

4.2 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

4.3 Legal Requirements

We may disclose your information when required by law or in response to:

• Valid legal requests from government authorities
• Court orders or subpoenas
• Legal investigations
• Situations involving potential threats to safety

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it:

5.1 Security Measures

• Encryption: We use 256-bit SSL encryption for all data transmission
• Secure Servers: Our servers are protected by firewalls and security monitoring
• Access Controls: Limited access to personal information on a need-to-know basis
• Payment Security: All payment processing is handled by PCI-DSS compliant processors
• Regular Audits: We conduct regular security assessments and updates

5.2 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

6. Cookies and Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us provide a better user experience and analyze website performance.

6.2 Types of Cookies We Use

• Essential Cookies: Necessary for website functionality and security
• Performance Cookies: Help us understand how visitors use our website
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Track your browsing to deliver relevant advertisements

6.3 Third-Party Cookies

We use third-party services that may set cookies on your device:

• Google Analytics for website analytics
• Facebook Pixel for advertising
• Other marketing and advertising platforms

6.4 Managing Cookies

You can control and manage cookies through your browser settings. However, disabling cookies may affect your experience on our website. Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Block all cookies
• Clear cookies when you close your browser

7. Your Rights and Choices

You have certain rights regarding your personal information, depending on your location:

7.1 Access and Portability

• Right to Access: Request a copy of the personal information we hold about you
• Right to Portability: Receive your data in a structured, commonly used format

7.2 Correction and Deletion

• Right to Correction: Request correction of inaccurate or incomplete information
• Right to Deletion: Request deletion of your personal information (subject to legal obligations)

7.3 Marketing Communications

• Opt-Out: Unsubscribe from marketing emails using the link in any email
• Preferences: Update your communication preferences in your account settings

7.4 Do Not Track

Some browsers have "Do Not Track" features. Currently, there is no industry standard for responding to Do Not Track signals. We do not respond to Do Not Track signals at this time.

7.5 California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your rights

7.6 European Privacy Rights

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to object to processing
• Right to restriction of processing
• Right to lodge a complaint with a supervisory authority

8. Third-Party Links

Our website may contain links to third-party websites, including:

• Social media platforms (Facebook, Instagram, Twitter, YouTube, Pinterest)
• Payment processors (ClickBank)
• Research databases (PubMed, Nature.com, ScienceDirect)
• Other external resources

We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and products are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our systems.

10. International Users

Our website is operated in the United States. If you are located outside the United States, please be aware that information we collect will be transferred to, processed, and stored in the United States.

The data protection laws in the United States may differ from those in your country. By using our website and providing your information, you consent to the transfer of your information to the United States.

10.1 European Users

For users in the European Economic Area (EEA), we comply with applicable data protection laws, including the GDPR. We use appropriate safeguards for international data transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Post the updated policy on our website
• Notify you of material changes via email or prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Continued Use: Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: